Service & facilities

SERVICE

A fully dedicated team of 15 staff  

Private chef dinners up to 6 nights per week

Fully stocked complementary bar

Premium selection of House Champagne and wines

Daily breakfast and afternoon tea

Pre-dinner drinks and canapés  

Exclusive in-resort 24/7 chauffeur service  

Comprehensive in-resort concierge service  

Daily chalet cleaning

Facilities

13 en-suite bedrooms

Spacious living room with a fire place

   Indoor state of the art magic pool  

Hammam

Sauna

Outdoor Jacuzzi

Home cinema and PS5

Billiard room  

Large south-facing terrace with a firepit

Breakfast area

Formal dining area

Ski room

Meet our team

Lauren Crosse

Chalet manager

Lauren Crosse

Assistant manager

Lauren Crosse

Concierge

Lauren Crosse

Head of housekeeping

Lauren Crosse

Chalet manager
Lauren’s extensive hospitality experience spans private villas in Mallorca, two years in Australia, and much more. With a long standing presence at No.14, she has been an integral part of our team, where her passion and dedication have helped create a home away from home for guests. Lauren treasures meeting new faces and finds the greatest joy in welcoming familiar guests back year after year, ensuring every stay is as warm and memorable as the last.

Naomi Goodlass

Concierge manager
Having called Verbier home for nearly a decade, Naomi brings eight years of chalet experience and a year spent in Canada to her role as concierge manager. Her caring nature, combined with a love for organisation, ensures every detail is meticulously attended to. Naomi is an invaluable part of the No.14 team, always going above and beyond to create seamless and unforgettable experiences for our guests.
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